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Inside delivery for LTL freight

Last reviewed by José Luis Pérez

Inside delivery is when the carrier moves your freight beyond the spot next to the truck, for example into a building, instead of leaving it at the dock door or the tailgate. It is an accessorial service, charged in addition to the freight rate under the carrier's rules tariff or your contract.

What counts as inside delivery

Carriers define standard delivery in their tariffs, and inside delivery is anything beyond it. One carrier's tariff (XPO, Tariff CNWY 199, Item 216, effective May 18, 2026) applies the inside pickup or delivery charge when the carrier moves shipments to or from positions beyond the "immediately adjacent" loading or unloading positions defined in its pickup and delivery rule.

How the charge is calculated: an example

That tariff charges $17.45 per 100 lb, with a minimum of $179.00 and a maximum of $1,504.00. For a synthetic 2,000 lb shipment: 20 × $17.45 = $349.00. It also says the charge is cancelled if the service is not performed, and that the shipper and the consignee, among others, are each liable for it. Other carriers set their own rules and rates.

Inside delivery and other charges

Inside delivery often comes with other conditions at the same address:

Each one can be a separate line on the invoice.

Before you ship

  • Ask the consignee exactly where the freight has to go, and whether there are stairs, elevators or narrow doors.
  • Request inside delivery when you book and on the bill of lading, so it is in the quote.
  • Tell the carrier the weight and number of pieces accurately; the charge depends on weight.

If inside delivery appears on the invoice

  • Was it requested? Check the bill of lading and the booking confirmation.
  • Was it performed? Ask for the signed delivery receipt.
  • Does the amount match your contract or the carrier's current tariff?

Compare the invoice with the quote using the LTL quote vs. invoice checker.

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